Frequently Asked Questions
I have tried other stuff to get things working properly and I am having no luck.
- Turn the ignition off and then on again. - Reseat or restart the printer. - Reboot the tablet and log back in. - Verify that all connections are seated tightly for the Bluetooth adapter and lappad adapter in the cabling, disconnect and reconnect ...
I am having general issues with the Delivery Droid application. Some of my settings seem off and things are not working correctly.
Verify the latest update to delivery droid pro is installed by going to the menu options in the app and selecting about to see the version installed and then select check for update (store) button to ensure the latest version is installed. If the ...
Can I take the tablet from one truck and use it in another truck?
- You can swap tablets into a different truck. - In order to do this, you must go into Bluetooth Settings in the tablet once you are in the truck you will be driving. - In Delivery Droid > Bluetooth Settings you must pair with the Printer and the ...
When I go to Bluetooth Settings on the tablet, I am not able to see any Bluetooth devices even after scanning.
- Verify that the ignition is turned on and that the Parani Bluetooth adapter is plugged in and blinking. Check the ON -> Off switch on the device, and turn ON, if it is not flashing. - The Bluetooth adapter must be in always pairing mode. The way ...
When I set a preset on the tablet, the meter does not stop and pumps more fuel to the customer than intended.
- Presets need to be confirmed at the meter prior to pumping in order to ensure proper amount of fuel is delivered. - Before you pump, follow the recommended manufacturer procedures for setting a preset (based on which register you are using, LCR, ...
While pumping fuel, I was able to finish the delivery, but when I went to the tablet, it still shows the delivery flow active and seems to be stuck.
- Perform a manual delivery to finish the action on the tablet. - If the problem persists, troubleshoot connectivity to the Parani Bluetooth Antenna (above)
The meter does not seem to be communicating with the tablet. No totalizer reading and will not connect in Delivery Screen.
- Start by turning ignition off and on. Then try again. - Check to make sure that the Parani Bluetooth antenna is flashing three times in a row. If not the issue is with the Bluetooth antenna. - Check all connections starting from the lappad ...
When I go to the meter and tap on Start or place the meter in the run position, the numbers do not reset and fuel is not flowing from the meter.
- First thing to check is can the meter print to the printer. If the meter cannot print, it will not pump fuel. - Check printing directly from the meter by printing a diagnostic page. - If meter is printing fine, try to setup your delivery and ...
Navigation is no longer working in Delivery Droid
- The Google Maps application must be installed and operational for Navigation to work - Make sure that the Google Maps app is logged into. - Check Google Maps for updates and install if any.
When I press Start Pump in the Delivery Screen, it changes color for a few moments and then returns to orange as if I never pressed Start Pump.
- Zebra printers need to be turned off and back on and reseated on the doc if there is an issue with Start Pump. - If you have a different kind of printer, try turning the printer off and back on. - Check to make sure the printer is paired in ...