How to Return Order(s) from Route Exceptions

Select orders from route and click on the Return to Open Orders icon

• Related Articles

• How to Cancel Order(s) from Route Exceptions

  Select order(s) to cancel and click on the Cancel Open Orders icon

• How to Manage Delivery Exceptions

  Click on Delivery Exceptions to navigate to Order Exceptions

• How to view Route Exceptions

  Click on Route Exception from Alerts section on Dashboard

• How to Manage Non Delivery Exceptions

  Click on Non Delivery Exceptions to navigate to Order Exceptions

• Create & Assign a new sales order to a route from Dispatch

  1. In the Account Management section in Dispatch, right-click on account on the Search Results grid 2. Create new order, then click Save 3. Assign order to selected route