Smartdrops Portal | Order Exceptions | Helpcenter
Order Exceptions
How to Cancel Order(s) from Non Delivery
1. Go to Non Delivery section, then select order to cancel on grid 2. Click on the Cancel Order(s) button 3. Select Cancel Reason and Cancel Reason Notes (Optional) 4. Click Yes
How to Return Order(s) from Non Delivery
1. Go to Non Delivery section, then select order(s) to return to open orders on grid 2. Click on the Return to Open Orders button